Qlik Answers

Generative AI-driven Answers from Unstructured Data

In today's data-driven world, businesses need to make informed decisions quickly and accurately. Qlik Answers is designed to address this need by leveraging generative AI to provide actionable insights from unstructured data. This article explores the comprehensive features and benefits of Qlik Answers, helping you understand how it can transform your business operations.

What is Qlik Answers?

Qlik Answers is a cutting-edge AI-powered tool that transforms how businesses interact with their data. By providing precise, actionable insights from vast amounts of unstructured data, Qlik Answers enables companies to make smarter, data-driven decisions quickly. This tool is part of the broader Qlik platform, known for its robust data integration and analytics capabilities.

Qlik Answers

How Qlik Answers Works

At its core, Qlik Answers utilizes generative AI and Retrieval Augmented Generation (RAG) to analyze unstructured data and generate meaningful responses. This advanced technology allows the tool to process natural language queries and deliver relevant answers, complete with source links for transparency and verification. By integrating AI with a powerful data indexing system, Qlik Answers ensures that users get accurate and contextual information.

Qlik Answers Overview

Key Features of Qlik Answers

  • Generative AI Integration: Utilizes advanced AI to interpret and respond to user queries.

  • Transparency and Traceability: Provides source links for every answer, ensuring users can verify the information.

  • Plug-and-Play Usability: Easy to implement and use, reducing complexity and setup time.

  • Self-Service Solution: Empowers users to find answers independently, enhancing productivity.

  • Scalable Infrastructure: Capable of handling large volumes of data efficiently.

How companies use qlik automate

  • Improved Decision-Making: Access to accurate and timely information aids in making better business decisions.

  • Enhanced Productivity: Employees spend less time searching for information and more time on strategic tasks.

  • Cost Efficiency: Reduces the need for extensive data analysis resources and tools.

  • Flexibility: Can be customized to meet specific business needs and integrated with existing systems.

APPLICATION AREA FOR QLIK ANSWERS

  • Knowledge Management

    Optimise the performance of your sales representatives and operations managers by enabling them to quickly access information from platforms such as SharePoint, Confluence, etc. with Qlik Answers.

    This improves internal information gathering and empowers decision makers to make informed decisions and take targeted action.

  • Customer Support

    Use Qlik Answers to speed up information gathering for your support staff by facilitating access to relevant data from CRM systems, applications, orders and CRM contact logs. This promotes the provision of specific information that enables efficient problem solving and better recommendations for action. 

  • Customer Self-Service Support

    Enable both customer support and the customers themselves to access answers to frequently asked questions from product documentation or community forums with Qlik Answers. This raises the level of customer service and increases customer satisfaction.

USE CASES FOR QLIK ANSWERS

  • Fast decision-making

    • Use case: A manager needs immediate information about last quarter's sales figures to prepare a presentation.
    • Solution: Qlik Answers can quickly extract relevant data from unstructured reports and documents and provide a concise summary.

  • Customer support and service:

    • Use case: A customer service representative needs to respond to frequently asked questions or resolve complex customer enquiries.
    • Solution: Qlik Answers can generate answers from a knowledge base based on previous support tickets and FAQs, reducing response time and increasing customer satisfaction.

  • Market research and competitor analysis:

    • Use case: A marketing team needs up-to-date information on market trends and competitive activity.
    • Solution: Qlik Answers can extract and consolidate relevant information from unstructured sources such as market reports, press releases and social media. 

  • Compliance and risk management:

    • Use case: A compliance officer needs to ensure that all business processes comply with current regulations.
    • Solution: Qlik Answers can extract relevant sections from legal documents, policies and internal reports to facilitate compliance checks. 

  • Financial analysis and reporting:

    • Use case: A financial analyst needs a quick overview of the organisation's financial position, including revenues, expenses and investments.
    • Solution: Qlik Answers can extract relevant data from various financial documents and provide a consolidated overview. 

  • Project management:

    • Use case: A project manager needs to monitor the current status, risks and milestones of a project.
    • Solution: Qlik Answers can summarise information from project reports, emails and other documents to provide a clear overview of project progress. 
Qlik Answers Use Cases

 

Technical Features of Qlik Answers

Qlik Answers Informatec

  • Technology & Architecture

    Qlik Answers is built on state-of-the-art technologies such as Retrieval-Augmented Generation (RAG), Large Language Models (LLMs), and the Qlik Analytics Engine. In combination with Amazon Bedrock, this enables fast, scalable, and secure analytics – from structured to unstructured data.

  • Deployment / Time-to-Value

    Thanks to its plug-and-play approach, Qlik Answers is ready to use within just a few hours – not after months of complex implementations. This allows organizations to generate value extremely quickly.

  • Explainable AI

    All answers are transparent and traceable: Qlik Answers references the underlying data sources and clearly highlights the basis for each decision. This builds trust in AI-powered insights.

  • Knowledge Base & Assistants

    Organizations can integrate their own knowledge bases and create custom assistants on top of them. An integrated feedback loop continuously improves the accuracy and relevance of the results.

  • Security & Governance

    Qlik Answers is designed for enterprise use: mechanisms for PII detection, hallucination control, and granular access rights ensure maximum security and compliance.

User Experience

Qlik Answers boasts a user-friendly interface that simplifies the process of querying and receiving data insights. The intuitive design ensures that even non-technical users can easily navigate the system and access the information they need.

The platform offers detailed documentation and support to guide users through the deployment process. With its plug-and-play nature, businesses can quickly implement Qlik Answers and start reaping the benefits.

Qlik Answers provides various customization options, allowing businesses to tailor the tool to their specific needs. Users can configure data sources, query parameters, and reporting formats to match their unique requirements.

Qlik Answers example

Integrating Qlik Answers

Qlik Answers is designed to seamlessly integrate with various systems, including CRM, ERP, and data management platforms. This compatibility ensures that businesses can leverage their existing data infrastructure while enhancing their analytical capabilities.

The integration of AI in data analysis is revolutionizing how businesses operate. AI algorithms can process and interpret vast amounts of data faster and more accurately than traditional methods. Qlik Answers harnesses this power to provide insights that were previously unattainable, making it a valuable asset for any data-driven organization.

Qlik Answers vs. Traditional BI-Tools

Traditional Business Intelligence (BI) tools often rely on pre-configured reports and dashboards. In contrast, Qlik Answers offers dynamic, AI-generated insights that adapt to the user's queries. This flexibility and responsiveness give Qlik Answers a significant edge over conventional BI solutions.

Qlik Answers is built to handle large datasets efficiently, making it suitable for organizations of all sizes. Its scalable infrastructure ensures that performance remains robust, even as data volumes grow.

Qlik Answers Beispiel

FAQs

How does Qlik Automate work?

Create your workflows visually, automate recurring tasks, and respond automatically to data changes - all without any conding.

Can Qlik Answers also be used by employees without BI expertise?

Yes - Qlik Answers is designed for self-service. Users simply ask their questions in natural language and automatically receive clear answers, analyses, and visualizations – without technical knowledge or training. This makes data analytics accessible to all employees across the organization.

How do I get Qlik Answers – is it a standalone product or an add-on?

Qlik Answers is an add-on for Qlik Cloud, included in the standard version of Qlik Cloud Analytics. It enhances your existing Qlik environment with Generative AI capabilities and can be licensed flexibly. Information on pricing and licensing models is available upon request.

How does Qlik Answers ensure data security?

Qlik Answers adheres to stringent security protocols and compliance standards, ensuring the protection of sensitive information.

What can Qlik Automate do?

Automation of reports, data reloads, notifications, cross-system workflows, and real-time responses to data changes.

Which data sources and formats does Qlik Answers support?

Qlik Answers processes both structured data (e.g., from Qlik apps, databases) and unstructured content such as PDF, TXT, HTML, DOCX, or web pages. This allows you to integrate a wide range of knowledge sources into your analyses and query them directly using natural language.

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