Useful information from data mountains!

Every business generates a vast amount of data about customers, business partners or products. Often there is no easy way to prepare this data from ERP systems or other platforms. Here business intelligence comes into play:

  • Business intelligence software (BI) extracts data from various systems, analyses it and displays it in a graphically meaningful manner.

  • With a single mouse click, valuable information arises out of confusing amounts of data – forming the basis for informed decisions.

Business Intelligence Tablet
Business Intelligence Desktop

What is business intelligence?

  • Business intelligence is information processing as a basis for decision-making.

  • Business intelligence enables interpretable information to be extracted from structured and unstructured business data, in order to generate knowledge.

  • The use of business intelligence enables predetermined data-based management decisions to be reached and corporate goals to be met.

  • Only when top customers have been identified can they also be managed properly and correct business choices be made.

Why is business intelligence also necessary?

...After all, my ERP, CRM or my Excel file also provides this information?

Business intelligence software generates no "new" information, but extracts it from the existing software. ERP and CRM systems often provide only rudimentary pathways to get to the desired information.

This results in massive additional costs: Above all, the widespread "management by Excel" means that many hours are spent compiling data in controlling – month after month. As well as the time required, this also increases the error rate due to manual editing.

How does business intelligence work?

  • Business intelligence suites are placed as the uppermost layer over the existing software infrastructure and aggregate the desired data from the existing software.

  • The BI solution creates reports and analyses from the existing data, at the touch of a button.

  • The drill-down functionality allows you to navigate in deeper, more detailed evaluation levels.

  • The cost of collecting relevant financial information is minimised.

  • Possible errors are eradicated.

Data visualisation with business intelligence: a picture is worth a thousand words!

Business intelligence solutions do more than "just" aggregate data. From the data obtained, useful information and decision support only arise through meaningful representation.

This is made possible by the numerous presentation options:

  • Dynamic applications

  • Interactive charts

  • Clear dashboards

  • Meaningful visualizations

  • Tangible information individually tailored to the user community and the aim of the evaluation

  • Web-based BI suites enable evaluations on mobile devices such as tablets and smartphones

What this means for you: access to all relevant corporate data in a visually comprehensible form, anytime, anywhere!

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Business Intellicence - Impressions

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  • Business Intelligence - Analysis
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<span> iVIEW </span> - Individual Standard BI


Complex data preparation processes, a lot of code, business logic and countless data silos. Scale your Qlik platform, save time for the essentials.



Our Business Intelligence applications are based on solid BI technologies. These provide the foundation for high-performance and flexible solutions to ensure easy data handling and deliver valuable insights. Discover our Data Intelligence technologies: Guided Analytics and Self-Service BI with Qlik, Cloud-based analysis service with Microsoft Power BI, Planning and Predictive Analytics with Jedox, Artificial Intelligence and Automated Machine Learning with DataRobot.

  • Qlik
  • Microsoft Power BI
  • Jedox
  • DataRobot

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7 success factors for the introduction of more profitable business intelligence

The introduction of business intelligence software is no simple task and requires time. Evaluation of appropriate software, integration with existing systems, and the setting of KPIs and target groups is demanding.

The positive effects are sustainable - thus a detailed examination using the seven success factors is worthwhile.

  • Analyse the current situation

    Clarify in an initial phase exactly what the current situation looks like:

     - What work processes are currently used to determine the information?

     - What systems does the data come from?

     - What resources are needed?

    A specification sheet is useful here.

  • Call in external expertise

    For the introduction of a BI software, it is useful to bring an external partner on board. They have the benefit of experience both in evaluating the software as well as during implementation.

    At the same time, you avoid common mistakes: valuable input can be derived from similar previous projects.

  • Define targets

    Set priorities and realistic goals. The findings from the business intelligence are important not only for strategic management, but can be very useful to control daily operations within departments at the tactical and operational levels.

  • Analyse user needs

    Before introduction, the information needs of the involved users must be elicited.

     - Which departments and users need the information and what for?

     - How many users are there overall?

  • Compare solutions

    There is a wide range of BI solutions available on the market. The solutions differ in functionality, usability and technology. At this point, the expertise of an IT service partner is particularly useful: they will know from experience which software suite might be best suited for your business.

  • Testing

    A detailed testing phase with selected users ensures that the business intelligence solution is functioning correctly, both technically and from a user's point of view, and that it meets the requirements.

  • Introduction of business intelligence solution

    For the final implementation and introduction of a business intelligence solution you should proceed in small, transparent steps. Thus you will quickly achieve measurable benefits.

     - Your users are already using the BI solution before the project is completed.

     - ROI (return on investment) is reached more quickly.

     - Specify only 80%, the rest will be covered by "self-service BI".

     - Benefit from the support and experience of your IT service provider.

What our customers say

  • « During the presentation, we immediately noticed that Informatec has a very high level of expertise, both in IT and in the production environment, and knows exactly what we as customers are talking about and what we need. It's simply great to work with professionals. »

    Roger Vögeli

    Head of Informatics, peka-metall AG

  • « The long-standing and trust-based cooperation with Informatec led us to a customised evaluation tool for the detailed analysis of sales performance. This is used in sales as a relevant component of the professionalisation strategy. The highlight of this project was the implementation of the complex and broad requirement profile, which required a combination of individual country-specific and group-specific key figures.
    Informatec and their solution supports us every day to do the right things in sales above all and subsequently to do these things correctly.

    Christian Brunner

    Head of Sales & Marketing / Member of the Executive Board, ZZ Wancor AG

  • « The need for high-performance reporting tools as a management tool has increased steadily in the operational area. QlikView provides us with a user-friendly and powerful tool to meet this need at all levels. »

    Jean-Philippe Bernard

    Head of IT, Valorec Services AG

  • « We chose Informatec because they simply have the right expertise. In addition, the working method was always very solution-oriented. We felt that we were in good hands. »

    Patrick Gruenig

    Head of Finance & Controlling, Lamprecht Transport AG

  • « Together with Informatec, we have developed a unique solution for budgeting, monitoring, medium-term planning and calculation. This significantly increases our efficiency, speed and accuracy. »

    Daniel Grossniklaus

    Head of Finance & Services, Swiss-Ski

  • « We have greatly appreciated, the fact that the necessary support was provided by Informatec in critical phases. And with fire and an enthusiasm which go above and beyond the call of duty. »

    Urs Mathis

    Former Project Manager Axpo AG

  • « By using QlikView, we are now able to get decision-relevant insights faster and more conveniently. With QlikView, we have gained comprehensive transparency about customers, recipes, products and processes. »

    Robert R. Portmann

    Head of Finance / HR / IT, merz+benteli ag

  • « We have received a process-oriented 'practioners’ tool' and our collaboration has been more than successful. This way of working results in synergies and accelerates the processes. »

    Daniel Steiner

    CFO Direct Mail Company AG

  • « Informatec is very fast to implement and has delivered a real IT gem, in particular with the realisation of the customer access to QlikView. »

    John Martinussen

    Chief Information Officer, Valorec Services AG

  • « With Informatec, we have not only found a competent "IT mountain guide", but also a software provider who supports us with the right solutions. »

    Esther Schneider

    Former Head of Finance, Bergbahnen Engelberg-Trübsee-Titlis

  • « With QlikView, we can conveniently merge all relevant information into one interface and are thus informed faster and much more comprehensively. »

    Beat Zuberbühler

    Head of Management Support, ASGA Pension Fund

  • « Informatec are not just technically excellent, they very quickly grasp corporate processes. They are straightforward and the customer is always centre stage. »

    Rudolf Büchi

    Data Quality Manager, Zurich electricity works (EKZ)

  • « The business intelligence solution by Informatec has proved itself very well. Without it, the task would be impossible, or only possible with much greater effort. »

    Linus Cavegn

    MdGL, Lic.rer.pol. Audit Expert RAB, Bando Treuhand AG

  • « Informatec provided us with a first productive application after just three days. Here you could feel Informatec's comprehensive BI knowledge and a very quick grasp of our really special business environment and the resulting requirements. »

    Dirk Oehlmann

    Former Asset Manager, IWB Industrielle Werke Basel

  • « The main benefits of iVIEW are clear structured default definitions that are available in a constantly updated fashion. I recommend you get to know iVIEW, because its use leads to a significant workload reduction for internal controlling. »

    Günter Thyssen

    CEO E. Schellenberg Textildruck AG

  • « iVIEW was very quickly implemented. Within a day, the software was installed and the defined standard evaluations available. »

    Rolf Rechenberg

    Institutional/administrative management JOHANNEUM

  • « The users are delighted with the many possibilities which it offers. For many, it contributes towards a simpler understanding of numbers, when these are backed up by graphics. »

    Karin Bärtschi

    Specialist in finance & controlling, Swisscom

  • « Informatec is not concerned primarily with getting orders. Rather, they are concerned to find the best and most sustainable solution to build up client trust. »

    Martines Sägesser

    IT Director, Bachem Groupe

  • « Informatec delivers top service. If there are difficulties, you can speak about them and find out where the problem is, and what could be done better next time. It has been an excellent, fruitful collaboration. »

    Cyrill Tait

    former MdGL, Bachem Group

  • « What is striking in general: They are very flexible and have short response times. With Informatec, you reach your target, and that with an optimal cost - benefit ratio. »

    Thomas Früh

    CEO, Bachem Gruppe

  • « With Informatec, you see eye-to-eye. »

    Georg Käser

    IT Director, Bachem Gruppe

  • « The two companies spar with each other really well. A professional and close collaboration, in which there is also the odd private exchange. »

    Stephan Schindler

    CFO, Bachem Gruppe

  • « I am always amazed at how quickly Informatec gets their heads around chemistry problems. Even with not much information to go on, they deliver highly competent assistance, even as sector outsiders. »

    Brigitte Wahl

    Team Leader Quality Control, Bachem Gruppe

  • « The collaboration with Informatec is excellent. There is a high level of expertise, as well as prompt service and direct contact. »

    Beat Vollenweider

    Team Leader Process Planning, Bachem Group