Performance Monitoring in Hospitals BThe UKBB relies on data-driven hospital management using a management information system (MIS) based on Qlik Sense and SAP.
More efficiency and structure The JURA Materials Group uses iVIEW to implement an efficient ETL link between SAP FICO and Qlik
Performance Monitoring in Hospitals BThe UKBB relies on data-driven hospital management using a management information system (MIS) based on Qlik Sense and SAP.
More efficiency and structure The JURA Materials Group uses iVIEW to implement an efficient ETL link between SAP FICO and Qlik
Your Managed Services Provider High quality and actively managed business intelligence services We offer our clients a comprehensive range of managed services for business intelligence (BI), business analytics, planning and data visualisation. Our managed services cover all the important aspects, from hardware, platform operation (on the premises or in the Cloud) to the complete support of your business intelligence applications. Our Managed Business Intelligence Services in detail REDUCED WORKLOAD FOR IT SPECIALISTS, THANKS TO OUTSOURCING These days, IT professionals are confronted with the increasing complexity of their IT landscapes. Operational continuity, maintenance tasks, taking adherence to compliance policy into account or guaranteeing high availability with reduced downtime are just a few of the many challenges a modern IT department faces. The support of business intelligence applications (administration, operation, maintenance and support) also burdens IT managers with increasing numbers of maintenance tasks designed to ensure the stability of the business intelligence environments and the availability of strategic applications. Thus the support of BI applications is perfectly suited for outsourcing. Thanks to our modular offer (IaaS + SaaS + BIaaS) we offer you customised and professional care of your BI applications from A-Z. Focus on your core business and create additional freedom for your specialist staff. Based on our customisable BI managed services, we ensure the smooth operation of your BI solutions. You benefit from building up performance levels that can be configured in different scenarios, from the level of pure infrastructure up to a comprehensive, worry-free «Premium BI support package». YOUR BENEFITS FROM OUR BI MANAGED SERVICES: Your employees are relieved of daily routine tasks High availability due to reduced downtime Change management to track amendments to software and configuration Release management and proactive maintenance for stable operation Monitoring of your software by our monitoring systems Preparation of service operation manuals and operating documentation Swiss BI Cloud With the Swiss BI Cloud we offer our customers a comprehensive, secure, reliable, cost-effective and scalable Business Intelligence platform in the Cloud. Tailored to individual requirements and the IT environments of our customers, we configure the Swiss BI Cloud in different scenarios. The starting point is always a BI infrastructure solution (IaaS), extended to currently leading BI technologies Qlik, Jedox and Microsoft (SaaS) to self-service BI applications (BIaaS - "Business Intelligence as a Service"), which are based on iVIEW . Swiss BI Cloud Informatec Managed Business Intelligence Services IaaS SaaS BIaaS - IaaS IaaS + BIaaS High performance cloud server Operation of business intelligence (BI) software (Qlik and/or Jedox) Managed business intelligence (BI) environment (Qlik and/or Jedox) Dedicated, shared or hybrid (on-premises) architecture Operation of add-on software e.g. Version Manager, IBCS, GeoAnalytics, NPrinting etc. Managed add-on software e.g. Version Manager, IBCS, GeoAnalytics, NPrinting etc. Highspeed SSD storage Operation ETL (extract, transform, load) software Managed ETL (extract, transform, load) software High-end data centre Tier 3, ISO 27001 Software updates and life cycle management Managed process, job and task control IPSEC & SSL encryption Licence management Basis software and add-ons Managed load and reload scenarios Standard service level agreement (SLA), 99.9% uptime. Passive performance monitoring Option: Active iVIEW framework for ETL, security and load-tasks 24x7 monitoring according to service level agreement (SLA) Setup/operation of data source connection (according to individual requirements) License management for the entire environment Fully managed services i.e. backup & restore, sizing, etc. Governance and user account management Managed version handling and deployment for Qlik applications, Managed User Security Eight-hour response time during normal office hours Option: service level agreement (SLA) Guaranteed response time next business day Option: service level agreement (SLA) Guaranteed response time next business day Option: service level agreement (SLA) Basis documentation Basis documentation Basis documentation Option: application and user documentation Incident Management Incident Management Incident Management Upon request, all our services can also be offered in an AWS or Azure environment. Qlik Managed Services Provider On the basis of their many years of experience in the Qlik environment and thanks to their Swiss BI Cloud and iVIEW -based BI services, Qlik admitted Informatec to the exclusive circle of Qlik managed service providers. The MSP partners provide a completely worry-free, comprehensive package that includes hosting in the Cloud, installation of Qlik software, licensing, invoicing on a monthly or annual basis, a client apps service and everything else, right down to first level support. Read News Further information about Qlik Managed Services