Your Qlik Managed Services Provider


Qlik Managed Services Provider Informatec



Informatec offers personalised hosting and managed services for business intelligence and BI solutions based on Qlik. We have already helped numerous companies to design and implement their Qlik environments, thereby helping them to get the most out of their platform. Informatec has always succeeded in keeping IT support service costs low. We know from the experience of many successful BI projects that a Qlik infrastructure cannot have a single solution. To this end, we help you evaluate all options to ensure that you receive services tailored to your needs and budget.

Are you looking for an experienced, reliable and technically experienced partner for the hosting and/or management of your Qlik platform?

As a Qlik Elite Solution Provider, Qlik Expertise Partner and Qlik reference partner in the D-A-CH region, we understand how QlikView and Qlik Sense environments need to be operated successfully. Thanks to our experience with Qlik BI solutions and our competent operation of the Swiss BI Cloud, we have in-depth understanding of the Qlik managed business services and provide secure, reliable, scalable, and customisable solutions for your Qlik applications.

Our certified team of experts advises and guides you to the solution that best suits you. Our various solutions are tailored to your requirements, from hosting to administration and down to applications support.


  • Updating your Qlik environment with the latest platform patches, updates and enhancements

  • Hosting of your Qlik platform in the Swiss BI Cloud

  • Design and implementation from single servers to multi-node environments in different regions

  • Management of your QlikView or Qlik Sense BI environment

  • Support of additional Qlik software (Qlik NPrinting, Qlik GeoAnalytics, Web Connectors, etc.) and a variety of other add-ons for Qlik (Version Manager, IBCS/trueChart, etc.).

  • Deployment and version management of your Qlik applications

  • Development, design and testing of Qlik implementations including scalability tests

  • Monitoring your applications and servers for performance issues

  • Providing a SaaS model for your Qlik licensing

Our Qlik Managed Services Provider (MSP) offer


Das MSP Paket


For Informatec, Qlik's MSP programme is the concretisation of their Cloud capabilities, which they initiated in 2016 with their "Swiss BI Cloud" service. These include the following models:

  • IaaS (Infrastructure as a Service) – Informatec provides the fully managed Cloud infrastructure regardless of the client's BI technology (Qlik, Tableau, Jedox...).
  • SaaS (Software as a Service) – Informatec provides the fully managed Cloud infrastructure and takes care of the entire installation of the customer's Qlik software.
  • BIaaS (BI as a Service) – Informatec provides a fully managed Cloud infrastructure, takes care of the entire installation of Qlik software and, in addition to fully managed services for the Swiss BI Cloud, offers a BI services package for the client's business intelligence recourse (from the support of ETL processes across the entire administration to release management).

Of course, the Swiss BI Cloud also hosts self-service BI applications based on Informatec's iVIEW.

Further information about Qlik Managed Service Proficer (MSP)

Managed Qlik MSP Business Intelligence Services

  • IaaS SaaS BIaaS
    High performance cloud server Operation of business intelligence (BI) Qlik software  Managed business intelligence (BI) Qlik environment 
    Dedicated, shared or hybrid (on-premises) architecture Operation of add-on software e.g. Version Manager, IBCS, GeoAnalytics, NPrinting etc. Managed add-on software e.g. Version Manager, IBCS, GeoAnalytics, NPrinting etc.
    Highspeed SSD storage Operation ETL (extract, transform, load) software Managed ETL (extract, transform, load) software
    High-end data centre Tier 3, ISO 27001 Software updates and life cycle management Managed process, job and task control
    IPSEC & SSL encryption Licence management
    Basis software and add-ons
    Managed load and reload scenarios
    Standard service level agreement (SLA), 99.9% uptime. Passive performance monitoring
    Option: Active
    iVIEW framework for ETL, security and load-tasks
    24x7 monitoring according to service level agreement (SLA) Setup/operation of data source connection (according to individual requirements) License management for the entire environment
    Fully managed services i.e. backup & restore, sizing, etc. Governance and user account management Managed version handling and deployment for Qlik applications, Managed User Security
    Eight-hour response time
    during normal office hours
    Option: service level agreement (SLA)
    Guaranteed response time
    next business day
    Option: service level agreement (SLA)
    Guaranteed response time
    next business day
    Option: service level agreement (SLA)
    Basis documentation Basis documentation Basis documentation
    Option: application and user documentation
    Incident Management Incident Management Incident Management


    Upon request, all our services can also be offered in an AWS or Azure environment.